Common service categories
-
Have a question?Contact information
Talk to the Optum Care team in your state to ask a question or contact your primary care provider directly.
-
Optum Care locations
-
-
For questions aboutContact information
Home Delivery
-
Call
-
Additional support
-
Email
of-service@of.optum.com
-
View account
Specialty Pharmacy
-
Call
Available 24/7
-
Additional support
-
Email
specialtyrxcontactus@optum.com
-
View account
Infusion Pharmacy
-
Call
-
Additional support
-
View account
Immunoglobin infusion
-
Call
Hemophilia and bleeding
-
Call
Alpha 1 team
-
Call
divvyDOSE
-
Call
-
View website
-
Email
support@divvydose.com
-
-
For questions aboutContact information
Optum Financial
If the back of your payment card reads
optumfinancial.com or connectyourcare.com
-
Call
-
Additional support
-
Email
of-service@of.optum.com
-
View account
Optum Bank
If the back of your payment card reads
optumbank.com
-
Call
-
Additional support
-
Email
accountholderservices@optum.com
-
View account
Commuter account
-
Call
-
View website
-
Email
accountholderservices@optum.com
-
View account
-
Other important phone numbers
Find free and confidential support for you or loved ones 24/7. Here’s how to get help:
- Visit 988 Suicide and Crisis Lifeline
- Text "HELLO" to 741741
- Call the Suicide and Crisis Lifeline at 988 or 1-800-273-8255 (1-800-273-TALK)
- En español: 1-888-628-9454
- Suicide and Crisis Lifeline TTY: 1-800-799-4889
- Call 1-888-870-8842 for general subrogation inquiries.
- See our Accident Information Questionnaire to determine whether any other party or insurance carrier may have responsibility to pay for medical treatment.
- Visit the Subrogation Referral Portal to submit a new case referral or request for case information online.
If you suspect an incident of fraud, waste or abuse, you have several ways to report it:
- Complete a fraud, waste and abuse submission form.
- Call the customer service number on your ID card.
- Medicare members reporting FWA can call 1-800-633-4227 (1-800-MEDICARE).
